FAQ

Accessible Tickets

Accessible seats for all events at Coca-Cola Coliseum can be purchased through Ticketmaster. Tickets may also be available in person at the Scotiabank Arena Box Office or the Coca-Cola Coliseum Ticket Office, however, this office is open only when there is a ticketed event in the building. For Toronto Marlies games, accessible seats can also be purchased through the Marlies PUCK Line at 416-597-PUCK (7825). It is recommended that if you require an accessible seat that you purchase this type of ticket in advance. At the event, we will do our best to accommodate any fans who require, but have not purchased, an accessible seat.

Assistive Devices

Coca-Cola Coliseum will welcome our fans with disabilities and allow them to use their own personal assistive devices.

Electrical Outlets

Outlets are available at some accessible seating areas to recharge necessary equipment. Please check with Fan Services for availability.

Elevators

Coca-Cola Coliseum has two elevators available for use by fans that may be unable to use the stairs. Elevators are located inside the VIP entrance lobby to the right of our main gates. These will assist fans moving to and from the upper 300 Level concourse, media box and our suite level.

Fan Feedback

Coca-Cola Coliseum is committed to providing exceptional fan service and appreciates feedback from our fans. Please contact us in person during an event at our Fan Services Booth located near our main gates, behind Section 117. Any other time, please use your choice of the methods below. Please be sure to include the date of your visit and seating location. If you wish to be contacted about your feedback, please provide your name and contact information. We strive to respond to all feedback within two business days of receipt. Maple Leaf Sports & Entertainment Fan Services 50 Bay Street, Suite 500, Toronto, ON, M5J 2L2 Phone: 416-815-5982

Oxygen Tanks

Fans requiring the use of an oxygen tank may bring it with them into the building. For your safety, please contact Fan Services at 416-815-5982 to confirm that your seating location is suitable for your oxygen tank.

Parking/Pick-Up/Drop-Off

Accessible parking near Coca-Cola Coliseum is available on a first-come, first-served basis in Exhibition Place Lot 3, located just southwest of the building, between the Enercare Centre (formerly the Direct Energy Centre) and BMO Field. Fans that are being picked up and dropped off by Wheel-Trans or private vehicles may do so directly outside of the Coca-Cola Coliseum main doors, near the Heritage Court entrance to the Enercare Centre. Fans attending events at Coca-Cola Coliseum are advised not to use the accessible parking underground at the Enercare Centre. There is no direct access for fans needing an elevator from this area. For accessible parking info, please contact Exhibition Place Parking at 416-263- 3646 or online at www.explace.on.ca.

Service Animals

Coca-Cola Coliseum welcomes our fans with disabilities and their service animals. Service animals may accompany the fan in any areas open to the general public. Please contact Fan Services at 416-815-5982 to confirm that your seating location is suitable for your animal.

Support Persons

Coca-Cola Coliseum welcomes our fans with disabilities and their support person. All fans entering our venue, including those acting as a support person, are required to hold a valid ticket. Tickets for a support person will be charged according to standard event pricing.

Washrooms

All washrooms on the main concourse at Coca-Cola Coliseum are accessible to all of our fans. There is a larger accessible washroom which is suitable for use by a mobility-impaired fan and an attendant behind section 102. For our fans sitting on the 300 Level, there are accessible washrooms located at the top of sections 103 and 117. These washrooms are suitable for use by a mobility-impaired fan and an attendant. Wheelchair Escort Fan Services is happy to provide a wheelchair escort from the gates to your seat. To inquire on the availability of this service, please contact Fan Services at 416-815-5982 prior to the event day.

Wheelchair Seating

Coca-Cola Coliseum offers barrier-free sections throughout our venue. These sections are designated with an “A” after the section number (eg. 116A).

For Coca-Cola Coliseum ticketed events, fans who have celebrated their second birthday are required to have a ticket to gain entry to the building. Prior to their second birthday, children may sit on the lap of an accompanying adult provided they do not obstruct the view of those around them. Please note that this policy may vary for concerts or other sanctioned events (eg. kids shows). Please contact Fan Services at 416-815-5982 for information on a specific event.

For the safety and enjoyment of other fans, Coca-Cola Coliseum asks that you please do not sit or stand in the aisles. Aisles must be kept clear at all times. Fans who do not comply may be subject to ejection with no compensation.

• At Coca-Cola Coliseum, our goal is to promote responsible alcohol service and enhance fan safety and enjoyment.
• Rules and Regulations Governing Alcohol Management at Coca-Cola Coliseum
  • Alcohol from outside the building cannot be brought in.
  • Any person found inside the building with alcohol not purchased inside Coca-Cola Coliseum is subject to immediate ejection.
  • A person may not enter the building in an intoxicated state.
  • Intoxication in a public place is a criminal offence. Any person found on the property in an intoxicated state will be removed from the premises.
  • Any person purchasing, possessing, or consuming alcohol must be 19 years of age or older and be able to produce acceptable photo ID proving their age.
  • Acceptable forms of photo ID at Coca-Cola Coliseum are:
    • A valid Driver’s License; Age of Majority Card; Armed Forces Card; Passport; Canadian Citizenship Card; Native Status card with photo; MTO issued photo ID; BYID photo card.
  • Alcohol Service Cut-Off Times
    • Hockey: Beginning of the 3rd period
    • Concerts & Non-Sporting Events: Generally, alcohol is cut-off a few minutes after the featured performer has taken the stage. Please check with bar staff at the individual event for more specific information.
  • Please note that these alcohol service cut-off times are only a guideline. Coca-Cola Coliseum reserves the right to cut-off alcohol service at any point as necessary.
  • While we always strive to provide the most accurate information regarding all Coca-Cola Coliseum policies, alcohol policies are subject to change without notice. Please contact Fan Services at 416-815-5982 with any questions.

With the exception of service animals, pets or other animals are not allowed.

Coca-Cola Coliseum has two ATMs. Inside the gates, there is an ATM located on the main concourse behind section 113. The second ATM is located outside the gates across from the ticket office.

All Sports – Posters and signs must not exceed 11” x 17” in size (standard ledger paper).  Posters and signs must not hinder, distract, or interfere with the view of other fans and must not be obscene or in poor taste.  Commercial, political, or negative messages are not permitted.  They must not cover or distract from permanent signage or block broadcast cameras. Fans are not permitted to use or wave banners, signs or other items that are affixed to any pole or stick made of wood, metal, plastic or any other hard material. In keeping with our Code of Conduct, and our goal to promote an environment that is considerate and respectful to everyone, MLSE reserves the right to remove any banner/sign deemed inappropriate or used in an unacceptable manner.

 

Concerts/Live Events – Poster and Sign Policy will be according to the tour’s discretion and is subject to change at any point, including on event day. Fans who bring a poster/sign that exceeds the tour’s guidelines will be directed to a Guest Services Help Desk to check their item.

Please contact the nearest staff member if there are problems with your seat.

For bus parking info, please contact Exhibition Place Parking at 416-263-3646.

• The Coca-Cola Coliseum camera policy is different for each event, based on the requests of the teams or promoters. Our standard policy allows cameras with lenses less than 75mm, provided they do not obstruct the view of other fans. Professional cameras or any other audio/video recording equipment are not allowed in the building without the appropriate working media credential. Generally, for most concerts, cameras are prohibited.
• For Toronto Marlies games, non-flash still photography is permitted;  however, the lens must not exceed 75mm
• For further information, or event specific questions, please contact Fan Services at 416-815- 5982, prior to the event day.

• We encourage fans to dress in layers when attending hockey games at Coca-Cola Coliseum. Due to the age of the building, we are required to keep the temperature slightly lower than fans may be used to in order to maintain good ice conditions. For other events, artist requests may cause the temperature to vary. Again, we recommend wearing layers in case fans find the temperature too warm or too cold. Please be advised that there are no coat check facilities.
• Fans are prohibited from wearing any clothing that facility management deems to be inappropriate or displaying profane or offensive material. Fans may be denied entry until they are wearing appropriate clothing or the profane or offensive material is no longer visible. Fans found inside the stadium wearing inappropriate clothing or items displaying profane or offensive material may be ejected unless a solution suitable to facility management can be found.

Coca-Cola Coliseum does not provide a coat check service.

MLSE's Arena Code of Conduct can be viewed here. 

During ticketed events at Coca-Cola Coliseum, we offer in fixed concession stands and other temporary locations throughout the building. While openings vary with each event, operational stands open at the same times as the gates. Please note that outside food and beverage is not permitted inside Coca-Cola Coliseum.

Coca-Cola Coliseum
45 Manitoba Drive, Toronto, ON, M6K 3C3
Main Phone: 416-263-3900, Main Fax: 416-263-3901

Credit cards can be used at the Coca-Cola Coliseum Ticket Office and merchandise store. Visa, MasterCard and American Express are all accepted. While most food concessions accept cash only, the fixed concessions may have a point of sale which will accept debit. There will be signs noting the location.

Debit cards can be used at the Coca-Cola Coliseum Ticket Office and merchandise stands. While most food concessions accept cash only, the fixed concessions may have a point of sale which will accept debit. There will be signs noting the location.

Coca-Cola  Coliseum is located on the grounds of Exhibition Place, just minutes west of Toronto’s downtown core. Exhibition Place is bordered by the Gardiner Expressway to the North, Lake Shore Boulevard to the South, Dufferin Street to the West and Strachan Avenue to the East.

Planning To Drive?

While there are over 5000 parking spots available adjacent to Coca-Cola Coliseum, all parking lots are operated by Exhibition Place and are shared by all events happening on the grounds. Coca-Cola Coliseum recommends that fans take public transit or arrive early as during large events parking can be limited and not guaranteed (eg. Canadian National Exhibition or Caribana). For more info, please contact the Exhibition Place Parking Department at 416-263-3646 (available Monday to Friday, standard business hours) or online at www.explace.on.ca.

• From The East: Take the Gardiner Expressway west to Spadina/Lake Shore Boulevard cut off and follow the signs for Lake Shore Boulevard. Take Lake Shore Boulevard to the Princes’ Gates (just west of Strachan Avenue). As you enter the Princes’ Gates via Princes’ Blvd, follow the signs to available parking lots.
• From The West: Take the Gardiner Expressway east to Lake Shore Boulevard. There are entrance points to Exhibition Place from Lake Shore Boulevard at Ontario Drive and Newfoundland Drive. From the Newfoundland Drive entrance, turn left on Princes’ Blvd., and follow the road to parking lots 3 on your right or 2 on your left-hand side. To access the underground/indoor lot of the Enercare Centre (formerly the Direct Energy Centre), turn right on Princes’ Blvd. to Canada Boulevard. Turn left at Canada Boulevard and enter the lot on your left.
• From The North: From the 401, take the Don Valley Parkway south to the Gardiner Expressway west and follow the directions for “From The East”. Alternately, from the 401, take 427 South to the Gardiner Expressway east and follow the directions “From The West”.
• From The Airport: Take the 427 South to the Gardiner Expressway east and follow the directions “From The West.”

Taking Public Transportation?

GO Transit

• Take the East-West Lakeshore GO Train to the Exhibition station, one stop west of Union Station.
• For more GO Transit information call 1-888-GET-ON-GO (438-6646) or visit www.gotransit.ca.

TTC

• From Bathurst Station, board the #511 STREETCAR towards FLEET LOOP. Transfer to 509/511 REPLACEMENT BUS towards LAKE SHORE and BATHURST. Depart and head South on BASTION ST, turn left at FLEET ST. Depart and head East on MANITOBA DR (0.06 km).
• From Union Station, board the 509 HARBOURFRONT STREETCAR towards FLEET LOOP. Transfer to 509/511 REPLACEMENT BUS towards LAKE SHORE and BATHURST. Depart and head South on BASTION ST, turn left at FLEET ST. Depart and head East on MANITOBA DR (0.06 km).
• From Dufferin Station, board the #29 bus south to Exhibition. Service will increase & operate between Dufferin Station and Exhibition every few minutes. Service at Exhibition will terminate at all times at Dufferin Gate Loop.
• For more TTC information call (416) 393-INFO (4636) or visit www.ttc.ca.

Coca-Cola Coliseum is not responsible for lost or stolen tickets. Tickets obtained from sources other than Coca-Cola Coliseum or authorized agents may be lost, stolen, or counterfeit, and will not be honored. Any fan who knowingly or unknowingly gains entry using invalid tickets will be subject to ejection with no compensation.

Coca-Cola Coliseum is dedicated to making a visit to our building a safe and happy experience for all fans. In order to assist us in doing so, we have created a code of conduct that all fans are expected to follow while at Coca-Cola Coliseum. Ejections or arrest will be used as a last resort; however, it is at the discretion of stadium security, police or management as to whether or not a warning will be issued. Any fan who is ejected will have their tickets revoked and will not be compensated in any way. Ejection may result in the loss of season tickets or other privileges. Season ticket and suite holders are reminded that they are responsible for the behaviour of anyone using their tickets.

Coca-Cola Coliseum has two passenger elevators available for use by fans that may be unable to use the stairs. Elevators are located inside the VIP entrance lobby just to the right of our main gates. These elevators will assist fans moving to and from the upper 300 Level concourse, media box, and our suite level.

Coca-Cola Coliseum is dedicated to providing championship fan service to all our fans. If you see a member of our Coca-Cola Coliseum team going above and beyond, tell us about it! Stop by Fan Services (behind section 117) and complete a Fan Feedback Form or call Fan Services at 416- 815-5982.

For employment opportunities at Coca-Cola Coliseum or with the Toronto Marlies, please visit www.mlse.com.

Fans attempting to or entering the playing surface or performance area, will be immediately ejected from the building and will have their tickets revoked with no compensation. They may also be subject to arrest and prosecution.

Please see “Code of Conduct”.

Family washrooms offer a larger, private space for families with small children. They are also suitable for use by nursing mothers or a mobility-impaired fan and an attendant. On the main concourse, a family washroom is located behind section 102. On the upper concourse, family washrooms are located at the top of section 103 and at the top of section 117. While these washrooms are available to all of our fans, priority will be given to families, nursing mothers, and mobility-impaired fans. In addition, both the men’s and women’s washrooms on the main concourse are equipped with baby change tables.

Fan Service representatives are available to assist you before, during and after your visit to Coca-Cola Coliseum. Our friendly and knowledgeable representatives can be found at the red booth just inside our main gates, behind section 117. They are available to assist you with ticket and seating issues, lost and found, lost children, stadium directions as well as general inquiries and concerns. On non-event days, Fan Services can be reached by phone at 416-815-5982.

Fans that are involved in any physical or verbal altercation are subject to ejection and will have their tickets revoked with no compensation and could also be subject to arrest.

Please see “Code of Conduct”.

The First Aid room is located behind section 107. Paramedics are available during most events at Coca-Cola Coliseum and can also be found in various locations around the building. If you need immediate assistance, please contact the nearest Usher, Security Officer, or Fan Services Representative and they will have paramedics deployed to assist you.

Fans with food allergies or medical conditions which require specific types of food and beverage will be permitted to bring certain items into Coca-Cola Coliseum with the prior approval of stadium management. Please call Fan Services at 416-815-5982 prior to the event day to inquire about this policy. Coca-Cola Coliseum concession stands and vendors sell peanuts and other nut products throughout the building. Coca-Cola Coliseum does not have areas free from nut products and as a result, we recommend that those with nut allergies exercise caution if attending events at Coca-Cola Coliseum.

Gates at Coca-Cola Coliseum open at least one hour prior to every ticketed event.

 

Coca-Cola Coliseum is located just a short walk from the GO Transit stop at Exhibition Place. ‘Exhibition’ station is one stop west of Union Station on the Lakeshore West train line. For up-to-date information, contact Go Transit at www.gotransit.com or 416-869-3200.

Please see “Fan Services”.

Original construction of the Coliseum building began in 1922. At that time, the primary facility purpose was the exhibition of agricultural products and livestock. As construction phases continued, the Coliseum was the largest structure of its kind in North America. During World War II (1942-1946), the Coliseum was closed to the public as the CNE grounds were being used as a military camp known as #1 Manning Depot. In the 1960s and 1970s, acts including The Doors, The Who, Genesis and Jimmy Hendrix all played at the Coliseum. In 2003, the Coliseum underwent a $38 million renovation project with major additions being added to the outdoor portion of the facility (connecting it to the Enercare Centre). Along with a new roof structure, many modern amenities were added to the arena and surrounding concourse area. Known as Coca-Cola Coliseum, the building houses numerous shows and concerts throughout the year, including parts of the Canadian National Exhibition, Royal Agricultural Winter Fair and the Toronto Boat Show. Since 2005, Coca-Cola Coliseum has been the home of the Toronto Marlies, American Hockey League affiliate of the Toronto Maple Leafs, hosting over 40 AHL hockey games each year.

Coca-Cola Coliseum is just a short transit or cab ride from any of the hotels located in Toronto’s downtown core. For assistance in finding the perfect base for your trip, please visit Tourism Toronto at www.seetorontonow.com.

Please see “Alcohol Management”.

Coca-Cola Coliseum rarely cancels or postpones events due to inclement weather. Tickets will not be refunded for any event that is held as scheduled. In the rare event of a cancellation or postponement, Coca-Cola Coliseum, or the promoter or sanctioning body, will announce policies and procedures at that time.

Now is an exciting time to be involved with Coca-Cola Coliseum and the Toronto Marlies. Internship programs are available to students looking for a hands-on experience in a fast paced, dynamic sporting environment. Internships with Coca-Cola Coliseum and the Toronto Marlies are offered through educational institutions and prospective applicants should visit MLSE’s Opportunities page for more information.

Fans attending events at Coca-Cola Coliseum are expected to drink responsibly. Any fan that is intoxicated/impaired and acting in a disorderly manner may be ejected from the facility and will have their tickets revoked with no compensation. Ejected fans may also be subject to arrest and prosecution or loss of other privileges. Fans arriving in an intoxicated/impaired state will be denied entry into the building. Fans should ensure they have a reliable and responsible way to get home safely.

Please see “Code of Conduct”.

During an Event:

Please visit our Fan Services counter inside the main entrance outside of Section 117.

 

After an Event:

Please complete a claim for the lost item online at www.pixithq.com/mlse

Note: It may take up to 24 hours after an event for all lost items to be recovered and available to be claimed. Items will only be held for 14 days following an event.

 

Please see “Duke’s Lost Puppies Program”.

Please see “Ticket Office”.

Maple Leaf Sports & Entertainment (MLSE) is a privately held corporation that owns and operates the Toronto Maple Leafs of the National Hockey League (NHL), the Toronto Raptors of the National Basketball Association (NBA), the Toronto Marlies Hockey Club of the American Hockey League (AHL), Toronto FC of Major League Soccer, Scotiabank Arena and three digital channels – Leafs TV, NBA TV Canada, and GOL TV Canada. Employing more than 500 full-time employees and 1,700 event staff, MLSE also operates and manages events at BMO Field, home of Toronto FC and Coca-Cola Coliseum, home of the Marlies. The organization is founded on its vision to win by “exciting fans, inspiring people, dedication to its teams and being leaders in the community.” Being exemplary leaders in the community forms the foundation of the company’s values, and it is supported by MLSE’s vision to win. These initiatives aid in creating a much more significant stage for Toronto and help attract global events to the city that support tourism and economic growth such as the World Cup of Hockey, the FIFA Under-20 World Cup, the American Hockey League (AHL) All-Star Classic and the Major League Soccer (MLS) All-Star Game.

Coca-Cola Coliseum is committed to our corporate sponsors, therefore, no unapproved marketing will be allowed. This includes, but is not limited to:

• Handouts or product sampling of any kind.
• Commercial advertising through chanting or shouting or through banners, flags, signs or posters.
• Wearing clothing intended to advertise.

Fans/companies will be responsible for all clean-up costs associated with any unauthorized marketing attempt. Anyone found violating this policy, as decided by Coca-Cola Coliseum management, may be subject to ejection with no compensation and could be charged with trespassing.

All media must have appropriate credentials which should be arranged through the team or event promoter. Please note that the media entrance may change for some events. Please check when inquiring about credentials.

Please see “Toronto Marlies Team Store”.

Nursing mothers who require a quiet location to nurse may use any family washroom throughout the stadium. Please see “Family Washrooms” for all locations. Should you require any assistance, please visit our Fan Services booth located near the main gates behind section 117.

Coca-Cola Coliseum concession stands and vendors sell peanuts and other nut products throughout the building. Coca-Cola Coliseum does not have areas free from nut products and as a result, we recommend that those with nut allergies exercise caution if attending events at Coca-Cola Coliseum.

Please see “Food Allergies”.

Coca-Cola Coliseum and Toronto Marlies administration offices are located in the southwest corner of Coca-Cola Coliseum. Standard business hours are Monday to Friday from 9am to 5pm. Both offices can be reached by calling 416-263-3900.

While there are more than 5000 parking spots on the grounds of Exhibition Place, there are often large events that block off many of these spaces (eg. Caribana, Grand Prix, CNE), making parking very limited. Due to traffic delays and parking issues, Coca-Cola Coliseum recommends using public transportation. Rates vary from $12-$15, however, should there be other events in the area this rate may increase.

Accessible parking near Coca-Cola Coliseum is available on a first-come, first-served basis in Exhibition Place Lot 3, located just southwest of the building, between the Enercare Centre (formerly the Direct Energy Centre) and BMO Field. Fans attending events at Coca-Cola Coliseum are advised not to use the accessible parking underground at the Direct Energy Centre. There is no direct access for fans needing an elevator from this parking area. For accessible parking information, please contact Exhibition Place Parking at 416-263-3646 or online at www.explace.on.ca.

Fans are able to charge their cell phones and mobile devices at the Rogers Charging Zones located in the upper concourse at Section 117 as well as on the 400 level right next to the elevators which is across from Suite 21.

Seating in the press box is limited and reserved for working accredited members of the media, visiting team, league scouts and staff.

For safety and security reasons, the following are not permitted at Coca-Cola Coliseum:

• Outside Food & Beverage of any kind
• Large Bags or Backpacks
• Large flags and banners
• Noisemakers (air horns, drums, whistles, cowbells, horns, etc.)
• Pets, with the exception of service animals
• Weapons of any kind
• Flares, smoke bombs, sparklers or fireworks of any kind
• Bikes, inline skates, skateboards, scooters, shoes with wheels
• Any missile/projectile like objects
• Illegal drugs and any other illegal substances
• Laser pointers
• selfie sticks
• Un-approved pamphlets, handouts, advertisements, etc.
• Frisbees or inflated balls of any kind
• Strollers or baby seats may not be taken into the stands or left in section entrances.
• Please see Fan Services for assistance with these items.
• Our camera policy is different for each event, based on the requests of the teams or promoters. Our standard policy allows cameras with lenses less than 75mm, provided they do not obstruct the view of other fans. Professional cameras or any other audio/video recording equipment are not allowed in the building without the appropriate working media credential. Generally, for most concerts, cameras are prohibited. For Toronto Marlies games, cameras with lenses over 75mm are allowed provided they do not obstruct the view of other fans. Video cameras are not permitted.
• Coca-Cola Coliseum is a smoke-free facility. Fans must have their ticket scanned at the gate to exit to smoke and be allowed re-entry.

Fans found in possession of the above-mentioned items will be asked to remove the item from the facility or dispose of it. Fans that refuse to comply may be ejected from the facility and may be subject to arrest. Management reserves the right to handle each occurrence on a case-by-case basis. All bags, jackets, and guests are subject to search upon entering the facility. Some events such as concerts and other sanctioned events may have additional prohibited items or a different camera policy. For specific information, please contact Fan Services prior to the event at 416-815-5982.

Please see “GO Transit” or “TTC”.

Any pucks that enter the stands during Toronto Marlies hockey games may be kept by the fan that catches it. Coca-Cola Coliseum has protective netting in place at each end of the rink, however, fans are advised to stay alert at all times as pucks may still go into the stands.

Our Guest Services staff are happy to personally escort individuals looking for a private space to pray during an event to an empty meeting space within our offices at Coca-Cola Coliseum. If you are at one of our events and need to pray, nurse, or need a quiet space please visit our Fan Services desk for assistance.

As a security measure, no re-entry is permitted after you have exited the Coca-Cola Coliseum gates.

Coca-Cola Coliseum is available to rent for a variety of events including ice rentals, skating parties, corporate events and concerts. Please visit our website or call 416- 263-3717 for more info.

It is illegal to buy or sell any ticket, at any price, for any event anywhere on Exhibition Place grounds pursuant to City of Toronto by-laws. Anyone caught attempting to sell may be prosecuted and face revocation of season tickets or other privileges. To avoid issues with counterfeit, stolen, void or other invalid tickets, fans are encouraged to buy tickets only from an authorized outlet.

Fans are advised to arrive early as all fans, bags, jackets and other possessions may be subject to search prior to gaining admission to the venue. Some events may involve pat-down searches. Pat-downs will only be performed by qualified designated security personnel. Fans that refuse to a search shall be refused entry and may not be eligible for a refund on their ticket purchase.

• Hockey: 8140
• Concerts: Dependant on stage set-up, can range from 4100 to 9250

For an up-to-date seating chart for Toronto Marlies games, please visit their website at www.marlies.ca. For other ticketed events at Coca-Cola Coliseum, please visit our TicketMaster profile page.

MLSE is dedicated to ensuring our venues are sensory inclusive to provide all fans the opportunity for exceptional experiences. Customized sensory bags can be pre-arranged with our fan services department by emailing fanservices@mlse.com and our fan service desk on site to all guests. We also provide access to quiet areas at our venues, use of these spaces can also be pre-arranged or organized at our fan service desks.  Our service desks are located:

• Gate 1 – Behind section 117

 

On site sensory bags include any or all of the following items:

• Fidget tools
• Noise canceling headphones
• Weighted pad

For assistance during an event at Coca-Cola Coliseum, please speak to an usher or visit our Fan Service desk.

Coca-Cola Coliseum is a non-smoking facility.* Fans wishing to smoke must exit the building however you will not be allowed to re-enter the facility, per the Coca-Cola Coliseum re-entry policy.

• *This also includes the use of electronic cigarettes.

Strollers and baby carriers may be brought into Coca-Cola Coliseum, however, they are not allowed in our seating areas. Fan Services will check these items.

Coca-Cola Coliseum suites are available for rent on an event-by-event basis. Any of our 38 suites are perfect for entertaining clients, rewarding staff, or socializing with friends and family. Our team is committed to providing the best in comfort, convenience, and client care during your event.

For more information contact us at 416-597-PUCK (7825) or by email at GroupSales@TorontoMarlies.com

Coca-Cola Coliseum is currently home to the Toronto Maple Leafs American Hockey League (AHL) affiliate, Toronto Marlies.

Coca-Cola Coliseum has numerous payphones located around the building. They can be found outside the ticket office, behind section 101, 110, 113 and on the upper concourse at sections 115 and 117.

Throwing objects within the building or onto the playing surface is strictly prohibited. Fans found throwing items will be ejected and will have their tickets revoked with no compensation and could be subject to arrest.

Please see “Code of Conduct”.

Age Restrictions

For Coca-Cola Coliseum ticketed events, fans who have celebrated their second birthday are required to have a ticket to gain entry to the building. Prior to their second birthday, children may sit on the lap of an accompanying adult provided they do not obstruct the view of those around them. Please note that this may vary for concerts or other sanctioned events (eg. kids shows). Please contact Fan Services at 416-815-5982 for info on a specific event.

Lost or Stolen Tickets

Lost Toronto Marlies season tickets may be replaced only by contacting your Account Rep. Please note that tickets can be replaced only once and only upon request by the original purchaser. When tickets are replaced, new tickets will be reprinted and the lost tickets voided, therefore, the old/original tickets will be denied entry in to the building. If season tickets are believed stolen, the season ticket holder is encouraged to file a police report and provide the Ticket Office with a copy. Anyone who gains entry, knowingly or unknowingly, with tickets believed to be counterfeit, stolen, void or otherwise invalid may be ejected and will have their tickets revoked with no compensation.

Ticket Office

The Coca-Cola Coliseum Ticket Office is located inside the main doors of the building and is open only during scheduled ticketed events. During all ticketed hockey games, they will remain open until the beginning of second period. The Ticket Office is cashless. We accept debit and all major credit cards.

Ticket Sales

• Fans are encouraged to purchase tickets only from authorized outlets, as anyone found with invalid tickets may be ejected with no compensation.
• Toronto Marlies tickets may be purchased in several ways. By phone, call the Toronto Marlies PUCK Line at 416-597-PUCK (7825) or TicketMaster at 416-872-5000. To buy online, go to www.ticketmaster.ca. In person, visit the Scotiabank Arena Box Office or the Coca-Cola Coliseum Ticket Office (event days only). Please arrive early if you wish to purchase tickets on event day.
• Other Coca-Cola Coliseum event tickets may be purchased online or by phone through TicketMaster at www.ticketmaster.ca, 416-872-5000 (sporting events) or 416-870-8000 (concerts and other events).

Valid Tickets

All fans must hold a valid ticket at all times and are only allowed to sit in their ticketed seats. Fans may be requested to show their ticket by any stadium staff member at any time. Anyone who is unable to show a valid ticket will be ejected from the stadium and will have their tickets revoked with no compensation and could be subject to arrest.

Will Call

Coca-Cola Coliseum Will Call is located at the Ticket Office inside the main doors of the building. Please look for specific window signage. Fans will be asked to provide a picture ID corresponding to the name of the person under which the tickets are being held. Please note that sometimes due to an overwhelming number of pick-ups, Will Call may be moved to a different location. Should you see no “Will Call” window signage, please check with a Coca-Cola Coliseum staff member for the temporary location.

• For most Toronto Marlies games, Will Call will be located inside Marlies Alley. Marlies Alley can be accessed through the doors adjacent to the Ticket Office. Fans are advised to arrive early if they are picking up tickets near game time.

Toronto is a city built for world-class dining, shopping, creativity, architecture and entertainment. Our skyline includes the CN Tower (one of the Modern Wonders of the World), miles of waterfront, boardwalks and trails, and distinct neighbourhoods highlighting the over 100 languages and dialects spoken in the city. Toronto has more than 7000 restaurants to reflect these global tastes, cultures and ingredients. Torontonians have a friendly, welcoming attitude, mixed with a great sense of humour. Beyond the city, visitors will find any number of regional attractions. For assistance in finding the perfect base for your trip, please visit Tourism Toronto at www.seetorontonow.com.

The Toronto Marlies Team Store is located on the main concourse behind section 117. The store is open during all Toronto Marlies home games and can only be accessed while gates are open with a valid ticket. The store accepts Visa, Mastercard, American Express, debit and cash.

A selection of Toronto Marlies merchandise may be available at Real Sports Apparel, located in Maple Leaf Square. For inquiries, please call 416-815-5746.

Apparel also available online by visiting here

Coca-Cola Coliseum is located just a short walk from both the TTC streetcar and bus stops at Exhibition Place. Fans can take the 509 Harbourfront streetcar from Union subway station, the 511 Bathurst streetcar from Bathurst subway station or the 29 Dufferin bus southbound from Dufferin or Wilson subway station. For up-to-date information, contact the TTC at www.ttc.ca or 416-393-INFO (4636).

Coca-Cola Coliseum does not currently offer a tour program.

Please see “Cameras/Video/Audio Recording Equipment”.

All washrooms on the main concourse at Coca-Cola Coliseum are fully accessible to all of our fans. For your convenience, all men’s and women’s washrooms on the main concourse are equipped with baby change tables. There are also washrooms available on the upper-level concourse. Additionally, we also have family washrooms which are suitable for use by a mobility-impaired fan and an attendant. Please see “Family Washrooms” for locations.

Coca-Cola Coliseum has one water fountain located behind section 113.

Please see “Accessibility”.

Unfortunately, there is no Wi-Fi access located at Coca-Cola Coliseum.

Please see “Ticketing”.